COVID-19 - Frequently Asked Questions

Note: Western International and International & Exchange Student Centre are operating virtually until further notice, with no staff physically in the office. However, our advisors are working remotely and ready to help you!

Please contact us at iesc@uwo.ca or +1-519-661-2111 ext. 89309 for assistance.

Please be advised that this guide is updated regularly as new information becomes available. The questions and answers provided below are general in nature and subject to change. Individual students are responsible for ensuring compliance with IRCC regulations.

For assistance, please contact one of our Immigration Advisors at iesc@uwo.ca  
 
Last updated: July 31, 2020

New Students         Current Students

 

New Students

Immigration, Study Permits and Visas

How do I start my study permit application?

You will need to have your official letter of acceptance before you can submit a study permit application. You will then be required to apply online by creating an account with the Immigration, Refugees & Citizenship Canada (IRCC). Learn more on the IRCC website.

While many Visa Application Centres and Panel Physician Offices abroad are closed or have limited service due to COVID-19, applications will continue to be processed with the expectation of delays in processing. Your application will remain open for 90 days until you are able to provide the required biometrics and/or IRCC medical exam. We recommend you apply immediately for a study permit even if you are unable to travel to Canada due to travel restrictions.

Please note that IRCC continues to accept and process study permit applications to the extent possible and they are not refusing applications that lack a necessary document or miss a deadline for providing a document. Applicants are being advised to apply for their study permit with a letter of explanation for documents they have been unable to provide and to provide them when they are able to. This will allow IRCC to process other parts of an application and be able to finalize quickly when the remaining documents are provided.

What are the restrictions for students travelling from the United States?

You are exempt from travel restrictions if you:

  • currently reside in the United States (US) and will be travelling from the US; AND
  • you hold a valid study permit or you have been approved for a study permit; AND
  • you have an in-person course or courses (lectures, labs and/or tutorials) or in-person teaching or research requirements for fall 2020.

Do I need a study permit to start my courses online?

The COVID-19 pandemic is unique and unprecedented. Consequently, it has created a number of issues and uncertainties for international students. Please review carefully the information below in relation to your personal situation and your academic and post-graduation goals before deciding to begin studying if your study permit has not been approved yet.

Students who are having difficulty securing their study permits should contact our International & Exchange Student Centre at iesc@uwo.ca

Why obtaining your study permit prior to beginning fall courses is highly recommended:

1. Once in-person studies resume, a valid study permit and temporary resident visa (TRV) or electronic travel authorization (eTA) will be necessary to enter Canada and continue studies.

If you start your program remotely from outside of Canada and before you receive approval for your study permit, you are not guaranteed future entry into Canada, or subsequent approval for your study permit. This means that you may not be able to finish the program that you start from outside of Canada.

You won’t be able to get a refund for completed terms if you are unable to come to Canada to complete your program in the future. Western University will not be liable for any losses resulting from your failure to qualify for a study permit, or from your inability to otherwise complete the program due to immigration restrictions.

2. Having a valid study permit before beginning studies, whether you're inside or outside of Canada, is especially important for those who want to remain eligible for the post-graduation work permit (PGWP). If you begin studying without a being approved for a study permit:

  • You may have a shortened PGWP in the future
  • You may not be eligible for PGWP at all if more than 50% of your program ends up being online

3. If you are a student who needs university employment, you will not be able to get a Canadian Social Insurance Number without a valid study permit, and without a valid SIN the university cannot employ you.

Students should apply for a study permit as soon as they have been offered acceptance to Western University. Students who have initially been denied a study permit should re-apply as soon as possible. Note that graduate students are required to submit a valid study permit to the School of Graduate and Postdoctoral Studies (Email kmaruoka@uwo.ca)

If you have specific immigration questions pertaining to your situation, please email the International & Exchange Student Centre at iesc@uwo.ca  or schedule an appointment.

If you want to discuss how late you can begin, or the possibility of deferring your start date to another term, International Undergraduate Students should contact welcome@uwo.ca and International Graduate Students should contact their graduate program directly.

Will my time studying without a study permit be counted towards my PGWP?

Any student who is starting school in spring, summer or fall of 2020 and who has submitted an application from outside Canada on or before September 15, 2020, will be able to count the time spent studying online outside Canada (as long as it is not over 50% of the program) towards their PGWP once they have submitted a study permit application AND commenced studying online contingent on an eventual approval. 

If you need assistance with your Post-Graduation Work Permit application and/or if your request is time-sensitive, please contact IESC for support.

I’m an international student abroad without a study permit. Can I begin my program online without coming to Canada?

The COVID-19 pandemic is unique and unprecedented. Consequently, it has created a number of issues and uncertainties for international students. Please review carefully the information below in relation to your personal situation and your academic and post-graduation goals before deciding to begin studying if your study permit has not been approved yet.

Students who are having difficulty securing their study permits should contact our International & Exchange Student Centre at iesc@uwo.ca.

Why obtaining your study permit prior to beginning fall courses OR submitting your application before September 15, 2020 is highly recommended:

1. Once in-person studies resume, a valid study permit and temporary resident visa (TRV) or electronic travel authorization (eTA) will be necessary to enter Canada and continue studies.

If you start your program remotely from outside of Canada and before you receive approval for your study permit, you may not be guaranteed future entry into Canada, or subsequent approval for your study permit. This means that you may not be able to finish the program that you start from outside of Canada.

You won’t be able to get a refund for completed terms if you are unable to come to Canada to complete your program in the future. Western University will not be liable for any losses resulting from your failure to qualify for a study permit, or from your inability to otherwise complete the program due to immigration restrictions.

  1. Having a valid study permit before beginning studies OR submitting your application before September 15, 2020, is especially important for those who want toremain eligible for the post-graduation work permit (PGWP). If you start studying without being approved for a Study Permit or without submitting your application before September 15, 2020

 

  • You may have a shortened PGWP in the future
  • You may not be eligible for PGWP at all if more than 50% of your program ends up being online

3. If you are a student who needs university employment, you will not be able to get a Canadian Social Insurance Number without a valid study permit, and without a valid SIN the university cannot employ you.

Students should apply for a study permit as soon as they have been offered acceptance to Western University. Students who have initially been denied a study permit should re-apply as soon as possible. Note that graduate students are required to submit a valid study permit to the School of Graduate and Postdoctoral Studies (Email kmaruoka@uwo.ca)

If you have specific immigration questions pertaining to your situation, please email the International & Exchange Student Centre at iesc@uwo.ca  or schedule an appointment.

If you want to discuss how late you can begin, or the possibility of deferring your start date to another term, International Undergraduate Students should contact welcome@uwo.ca and International Graduate Students should contact their graduate program directly.

 

I have submitted an application to IRCC. What do I do with biometrics and/or medical exam requirements?

Immigration, Refugees and Citizenship Canada (IRCC) has made recent updates regarding collection of biometrics. As a temporary measure, individuals are "exempt from giving biometrics if you’re applying from within Canada for the following reasons: to extend your stay as a student, worker or visitor; to restore your status as a student, worker or visitor; for a work or study permit; for a visitor visa; or for a temporary resident permit. This applies to all new applications as well as applications already in progress.

For medical exams, some panel physician offices may be closed due to COVID-19. You will automatically be given 90 days to complete this step. If you have a medical exam scheduled or would like to schedule an Immigration Medical Examination (IME), please contact the panel physician’s office to verify that they are still open and performing exams.

Your application won’t be refused or closed if you can’t give your biometrics or complete your medical exam during this period.

Financial Support

Will tuition be less if classes are delivered online?

Western continues to provide the core services funded through tuition and other revenue sources. In addition to your learning from instructors, Western continues to provide support services, financial aid advice and academic guidance for undergraduate and graduate students. As such, there are no changes to tuition or ancillary fees for the 2020 fall/winter term.

Are there tuition discounts or extra bursaries available for International Students for 2020-21?

At this time tuition fees remain at the same level as planned. For more information on scholarships and bursaries, please see Western's Student Finances page.

What is the International Student Bursary Program?

The International Student Bursary Program enables undergraduate international students in financial need to continue or complete their program of study at Western. Please click on the "Undergraduate" section on our Financial Assistance page for more information or visit our Remote Advising page to find out how to connect with our team.

What is the International Student Emergency Loan?

Western offers short-term loans to international students who encounter unforeseen financial emergencies. The maximum loan is $500. Financial emergencies may arise as a result of medical expenses, delays in transfers of funds from outside of Canada, expensive textbooks, moving, etc. Find out more on our Financial Assistance page.

Where can I find financial resources for graduate students?

Graduate students and postdoctoral scholars can find information on the School of Graduate and Postdoctoral Studies (SGPS) COVID-19 financial support page and the SGPS funding page.

What is the Canada Emergency Response Benefit and who qualifies?

To be eligible for the Canada Emergency Response Benefit, you must reside in Canada and have a valid Social Insurance Number. Workers who are not Canadian citizens or permanent residents – including temporary foreign workers and international students – may be eligible to receive the Benefit if meet the other eligibility requirements.

The following conditions need to be met:

  • Must have earned $5,000in this role as reflected in 2019 T4 or T4A Must have been employed in 2020 in PT or FT role
  • Must have lost work as a result of COVID-19 closure announcement (March 15)
  • Must have worked 14 days prior to the closure
  • Applications available April 6

Applications are available now. Maximum amount is $2,000/month for 24 weeks.

Fall Travel, Arrival and Quarantine

If my study permit gets approved before September, will I be able to come to Canada in time for fall classes?

Current travel restrictions prevent students from entering Canada unless you hold a valid study permit or you have been approved for a study permit on or before March 18, 2020. on or before March 18, 2020. Before booking your flight you will need to check the latest travel restrictions exemptions to determine if travelling into Canada is possible. Learn more about Canada’s travel restrictions.

If your classes for the fall term are all available online and you don’t have an in-person teaching or research requirement, we recommend you remain in your home country until travel restrictions change. However, please do apply for your study permit right away if you have not already applied.

If you do travel to Canada, you will be required to quarantine yourself for 14 days and follow other travel requirements.

Please see Western International's Arrival website for further information and support regarding self-quarantine. 

I am an international student but I am already in Canada. Am I required to complete self-quarantine when I arrive in London?

At this time, there is no requirement to complete self-quarantine for those travelling to London from within Canada. 

I am a parent of an international student. Can I travel with them to Canada to help them settle in?

There are government-imposed travel restrictions in place due to COVID-19. We recommend that you download the ArriveCAN app AND contact the Canada Border Services Agency office to seek advice. At the present time, it is unlikely that parents/family travelling with their son or daughter will be able to enter Canada unless they are planning to stay long-term with the student. If you are able to enter Canada, you will be required to self-quarantine for 14 days. This would also mean that you would be unable to do the usual types of activities to help a student settle in, such as setting up banking, utilities, groceries, shopping to set up their new home, etc. 

Should I cancel my travel plans for fall?

Western is not advising students to cancel travel plans at this time. However, this is an individual decision and dependent on Government of Canada travel restrictions and exemptions.

If your classes for the fall term are all available online and you don’t have an in-person teaching or research requirement, we recommend you remain in your home country until travel restrictions change. However, please do apply for your study permit right away if you have not already applied.

If you do travel to Canada, you will be required to quarantine yourself for 14 days and follow other travel requirements.

Please see Western International's Arrival website for further information and support regarding self-quarantine. 

I have not yet booked my travel to London for the fall term. Should I?

This is an individual decision and may be based on whether travel is available to you and if you qualify to be exempted under the travel restrictions. Regardless of when you choose to book travel, we recommend purchasing cancellation insurance and/or flexible tickets to allow for all scenarios.

If your classes for the fall term are all available online, we recommend you remain in your home country until travel restrictions change.  However, please do apply for your study permit right away if you have not already applied.

If you do travel to Canada, you will be required to quarantine yourself for 14 days and follow other travel requirements.

Please see Western International's Arrival website for further information and support regarding self-quarantine. 

How can I request a letter of support to share with Canada Border Services?

Only those students who are exempt from the current travel restrictions AND have an in-person component to their studies, research or teaching will be eligible to receive a letter of support.

This means:

  • you hold a valid study permit or you have been approved for a study permit on or before March 18, 2020; AND
  • you have an in-person course or courses (lectures, labs and/or tutorials) or in-person teaching or research requirements.

OR

  • you currently reside in the United States (US) and will be travelling from the US; AND
  • you hold a valid study permit or you have been approved for a study permit; AND
  • you have an in-person course or courses (lectures, labs and/or tutorials) or in-person teaching or research requirements for fall 2020.

Travel Support Letters will confirm the need for you to be present on campus for the start of the fall 2020 term.

If your program components are all available online, we recommend you remain in your home country until travel restrictions change. Please visit the Travel Support Letter page for the links to the request forms.

How will I travel from the airport to my self-quarantine location?

The Government of Canada has provided specific recommendations for travel to your quarantine destination, once you arrive at the airport/your port of entry.

Western students must book travel from Toronto Pearson Airport to London with RobertQ Airbus to bring you safely to London and directly to your residence or other quarantine destination, unless they plan to travel by private car.

Note: students arriving from outside of Canada are not permitted to take any form of public transportation to travel from Toronto Pearson Airport to their quarantine destination.

Visit our Arrival page for more details. 

Can I take public transportation while travelling from the airport to my self-quarantine location?

Canadian Border Service Agency representatives will ask students for their transportation plan upon arrival. Students are not permitted to take public transportation (bus, train, etc.) to their quarantine destination. Those arriving at Toronto Pearson International Airport should book travel to London through RobertQ Airbus, unless they plan to travel by private car.

Students may take a taxi directly from London International Airport to their destination for quarantine, as long as face coverings/masks are worn and other precautions are followed.

Some taxi companies may ask pre-screening questions, limit the number passengers or require advanced booking. We recommend you call the taxi company and ask about COVID-19 precautions.

Please visit our Arrival page for more details.

What if I am not able to get a direct flight from my home country to Toronto?

If you are arriving from outside Canada and are deemed safe to fly (symptom-free), you may board a connecting flight to your destination. However, upon arrival at your final destination, you must go directly to the place where you will isolate, and remain there for 14 days. This is because you are still at risk of developing symptoms and infecting others.

If you have symptoms of COVID-19, you will not be allowed to board any flight until:

  • 14 days have passed or 
  • you present a medical certificate confirming that your symptoms are not related to COVID-19

If you have signs or symptoms consistent with COVID-19, you will not be allowed to use public transportation to travel to the place where you will isolate.

Find more information on the Government of Canada website

What documentation do I need to bring with me to the airport?

Before travelling to Canada, make sure you have what you need to show you are exempt from the travel restrictions and evidence that you’re travelling for an essential (non-discretionary) purpose.

Students must bring a valid study permit or a port of entry letter of introduction that shows that you were approved for a study permit before or on March 18, 2020.

At the airport, airline officials will be conducting a health check, and anyone showing symptoms of COVID-19 will not be able to board their flight to Canada.

As always, we recommend students travel with the following items on their person (not in checked luggage):

  • Valid Passport and Canadian Temporary Resident Visa and/or an eTA (Electronic Travel Authorization) (if applicable)
  • Study Permit OR Letter of Introduction issued by the Canadian Visa Office that approved your Study Permit
  • Supporting documents
  • Medical and immunization (vaccination) records, prescriptions and medications
  • Money and a credit card
  • List of important phone numbers

Visit our Arrival website for more details.

If I am in self-quarantine off-campus, where can I get food and supplies during that time?

You will need to ensure you have supplies for your 14-day quarantine, including groceries, meal delivery and health supplies or medications. For a list of some local service providers, please visit our Arrival website.

Western is also planning to provide a staff and volunteer team who will support students during this difficult time - whether you are staying on campus or off campus. More details will be posted about the support team in the coming weeks. Visit our Arrival website for more details.

When do I have to arrive to complete quarantine requirements?

Individuals travelling from an international destination must self-quarantine for a minimum of 14 days and are not allowed to leave their self-quarantine location except to seek medical care.

Detailed instructions for self-quarantine: https://www.canada.ca/en/public-health/services/publications/diseases-conditions/2019-novel-coronavirus-information-sheet.html.

Any travel arrangements should take self-quarantine requirements into consideration, leaving a comfortable window of time in case of travel delays or changes.

For information on self-quarantine, please visit one of these links: 

English | Arabic Simplified Chinese Traditional Chinese | Hindi | Korean

*For other languages please visit the Government of Canada website

Will there be a place for me to stay during my 14-day self-quarantine requirements?

Western is making plans to accommodate students earlier than usual in on-campus residences to complete self-quarantine requirements. This service will only be available for students who have applied to stay in residence during the 2020-21 academic year. Please visit the Residence FAQ page for details.

For those planning to live off campus, our intention is to develop similar supports. If you do not have a place to live until September 1, or that location isn’t suitable for self-quarantine, the University is looking to arrange accommodation on your behalf and exploring other services you may require. A survey to determine who may be arriving from abroad will be sent to all international students in mid-June, so that we can understand your needs and prepare to support you.

Housing

Can I stay in residence over the summer?

Select residence buildings will be open from May 1 to August 23, 2020, for all Main Campus Western students in need of accommodation. This housing has been put in place to support students who cannot return home due to travel restrictions, health, personal circumstances or various obligations. Visit the Residence website for more information. If you have any residence-related questions, email housing@uwo.ca or call 519-661-3547. 

What will happen with my residence fee if there is a delay in occupancy or termination of residence contract due to COVID-19?

We hope to resume as much as possible our normal activities in the fall of 2020. However, we must also prepare should the pandemic threaten the health and wellness of our community. See details on fees on the Residence FAQ page.

I’ve paid my $900 deposit, but just found out my courses are all online. Can I get a refund without penalty?

We recognize that circumstances may change, and with the release of the academic schedule on June 1, some students may find they have no academic commitments on site this September. For those students who have already paid their residence deposit, and wish to withdraw from residence, we will release you from your residence space, provided your written notice of cancellation is received by the Housing Office at housing@uwo.ca no later than 11:59 p.m. EDT, June 25, 2020.

Your prepayment will be refunded back to the credit card used to make the prepayment. After June 25, 2020, the regular cancelation policy will be in effect: If your written notice of cancellation is received by the Housing Office at housing@uwo.ca no later than August 4, 2020, you will receive half of the $900 prepayment. If you cancel your residence offer after August 4, 2020, you will forfeit your $900 residence prepayment.

Can I defer my residence to January?

We are currently honouring the first-year residence guarantee for students who will be on site for September. If we have space in January, we’ll be happy to welcome you for the winter term – but we are unable to guarantee you a residence space at this time. More information about January housing will be released later this summer.

Is it worth living in residence, even though I have limited in-person academic commitments this fall?

This is a very personal and individual decision that you will have to make, influenced by many factors such as personal finances, your geographic location, what program you’re registered in, and your academic requirements. Those who live in residence highlight the sense of community, personal connection with peers, and the academic and personal support available while living amongst other students. Those who choose to live at home and commute or stay virtual this upcoming year will always have the opportunity to apply to residence for their second year (2021-22 academic year). We recommend you apply early, when the upper-year residence application opens in November 2020, since upper-year spaces in residence are limited and are available on a first-come-first-served basis.

Can I request a roommate? If residence ends up being single rooms instead of doubles, will my requested roommate get placed on the same floor as me?

You will be placed with your requested roommate provided that:

  • You both receive residence offers, submit your Residence prepayment ($900) and complete your Residence Placement Questionnaires before the deadline.
  • You both join the same roommate group in the myHousing portal.
  • You both rank your preferences identically.

Please note: You and your requested roommate must be in the same faculty/program in order to be placed together on a faculty-based Living-Learning Community floor.

If you and your roommate are assigned to a residence where we are converting double rooms to single rooms for physical distancing purposes, you will both be placed in adjacent bedrooms.

If all my classes are online, can I still live in residence?

Yes, absolutely.

If I move into residence in September, will there be any physical distancing and disinfection measures in place?

We are taking our direction and instruction from the government and local health authorities. Enhanced cleaning of our residences is currently being planned for the fall. This includes more frequent sanitization of touch surfaces in public areas, with caretaking staff schedules expanding to seven days a week, and an extended presence beyond traditional business hours. Additional changes to food service and dining halls will also be implemented. For details, see the Residence FAQ page.

Will my residence experience be the same as those of previous years? What will residence programming look like?

In residence you will still have access to the same support and resources but in response to physical distancing measures, the way it is delivered may change. Similar to the University’s academic programs, residence programming will be delivered through a hybrid model—some in person while others might be online.

Classes, Exams and Campus

I am a new international undergraduate student with questions about planning for fall courses. Can I get an appointment to discuss course selection and online/in person options?

New students entering first or second year can book an appointment with our SAO team using this form. If you are an undergraduate student with transfer credits from attending years at another college or university, you should contact the faculty you’re enrolling in to receive course selection counseling.

Where will masks be mandatory?

Western requires all employees and students to wear non-medical masks/face coverings when in the presence of others and in common and shared spaces on campus. Employees and students will be supplied with washable Western-branded non-medical masks/face coverings when returning to campus.

In addition, you may be required to wear a mask in certain public spaces in the community. You can find more information on the Middlesex-London Health Unit website.  

What will the fall term look like?

At Western, our (remote!) teams are working hard to ensure that we will be able to offer the very high quality student experience that is consistent with the world-class university we are, and that you and your families expect.

Western will offer a full fall semester for every student, whether you are new to Western or returning.

We continue to believe in the deep value of engaging each other face to face when we can, and we’re working hard to make as much of that happen as we can under the circumstances. It won’t be the fall semester we all would have expected under normal times, but we think it will still be a positive experience to be in London, among your friends, classmates and teachers.

We will need your help to make this work. Keeping the campus community safe will be incredibly complicated and will be a shared responsibility.

We will continue to carefully follow ministry and public health regulations, while preserving as many in-person experiences as possible.

Currently, we anticipate that between 25-30 per cent of our courses will have an on-campus experience. The availability of on-campus experiences, however, will differ depending on your course selection, your program and year of study, and further details will be shared during the registration process.

When you return to campus, things will look and feel a bit different: you will notice some new rules about how we gather together and changes to our physical spaces.

Our students, faculty and staff will be important partners in these efforts. When each of us adheres to these changes and follows appropriate precautions, we make our entire community safer.

Physical distancing requirements will reduce the capacity of our campus. Depending on the directions we get from public health, the capacity reductions could be significant.

Many of our largest courses will be delivered online throughout the fall and winter terms, but we are looking to provide small group experiences as well. Some of these experiences will be virtual and some will be face to face as the conditions allow.

We are also aiming for clinical programs, some undergraduate seminars and labs, and labs for research-based graduate students to be delivered in-person.

Access to libraries, computer labs and other learning and personal resources may be different than in the past. We will share more information on this as it becomes available.

We will continue to provide support to help you manage your academics, finances and well-being so you can thrive even if you’re not on campus. Visit the Digital Student Experience page for a variety of resources.

IESC Events & Support

What resources are available to help me transition to university life?

Our IESC Welcome Centre will be offered virtually this year from August 13 to September 18. Staff and volunteers will be available to answer questions and help you settle in. Please visit the website for more details.

Are all IESC events cancelled?

Unfortunately, IESC in-person group events are now cancelled, however we are committed to finding ways to keep in touch! Staying connected and involved with the Western and IESC communities while you're practicing physical distancing is important to your wellbeing. Find out more about our virtual events on our Stay Connected page

 Health and Medical Insurance

If I won’t be coming to Canada, can I opt out of my UHIP fees?

If you are an international student who will not be living in Ontario due to travel restrictions, you can opt out of your UHIP fees. Watch for an email from dostia@uwo.ca with instructions on how to waive your fees, including an online form you will need to fill out. Please note you must reply before the deadline date included in the email to have your fees cancelled.

More information on UHIP can be found here: https://iesc.uwo.ca/new_students/health_care_and_wellness/university_health_insurance.html 

If I’ll be arriving early in Canada, can I adjust my UHIP arrival date?

Your UHIP coverage is effective September 1, 2020. If you are arriving in Canada before this date, UHIP can be adjusted to your arrival date but not earlier than August 10, 2020. This also applies to dependents.

To adjust your UHIP effective date, provide your arrival date to Diana Ostia at dostia@uwo.ca and attach valid proof like plane ticket or boarding pass.

Will international students entering Canada need to provide proof of health insurance at the border?

No, proof of health insurance is not a requirement for study permit applications and as such there is no expectation that students provide proof of coverage upon arrival.

What does my UHIP Health Insurance Cover?

UHIP covers hospital and medical services that you might need to maintain your health while at Western. Prescription drugs and dental care are NOT covered by UHIP. 

For a full list of what is covered and not covered by UHIP, visit: https://uhip.ca/Enrollment/PlanDetails#toc2

Will my UHIP insurance support me if I get sick with COVID-19?

UHIP coverage remains unchanged, and will support diagnosis and treatment of illness. Testing for COVID 19 is covered under the UHIP plan.

Should I purchase health insurance outside of the required UHIP fee?

In Ontario, most citizens and permanent residents have another health insurance plan, not just OHIP (the Ontario Provincial Health Plan). This gives them coverage for services OHIP or UHIP doesn’t cover (e.g. prescription drugs, dental care). 
 
Western offers supplementary health insurance through the University Students Council (USC) for undergraduate students https://westernusc.ca/your-services/health-plan/ and through the Society of Graduate Students (SOGS) for graduate students http://sogs.ca/healthplan/ These plans are separate from your UHIP coverage.

Graduate Students

Where can I find resources for graduate students?

Graduate students and postdoctoral scholars can find information and resources on their website. For questions pertaining to research, examinations and other concerns issues please consult the directory for contact information: grad.uwo.ca/administration/directory.html.

Where can I find information about financial support for graduate students?

The School of Graduate and Postdoctoral Studies (SGPS) will update this web page as it becomes available. 

Other Resources

Where can I find resources related to Gender-Based Violence and COVID-19?

Please visit the Learning Network resource hub for resources related to Gender-Based Violence and COVID-19. 


Current Students

Immigration, Study Permits and Visas

My study permit will expire soon but I’m not able to obtain all the required documents and/or biometrics. Will extensions or implied status allowances be granted for international students?

Your application won’t be refused or closed if you can’t give your biometrics or your application is incomplete due to COVID-19 service disruptions. Immigration, Refugees and Citizenship Canada (IRCC) has made recent updates regarding collection of biometrics.

As a temporary measure, individuals are "exempt from giving biometrics if you’re applying from within Canada for the following reasons: to extend your stay as a student, worker or visitor; to restore your status as a student, worker or visitor; for a work or study permit; for a visitor visa; or for a temporary resident permit. This applies to all new applications as well as applications already in progress.

As a temporary facilitation measure, students applying to extend their status in Canada may submit an application without a letter of acceptance or proof of enrolment from their DLI. Make sure you include an explanatory note detailing the circumstances that are beyond your control.You can apply online to extend your status before it expires, which will trigger implied status and allow you to continue studying and/or working (subject to the same conditions listed on their expired work or study permit) while your extension is being processed. Please see the IRCC website for updates and information. 

My study permit expired before March 18, but I had applied for an extension. Once my extension is approved (i.e. after March 18) will I be allowed into Canada?

Please see travel restrictions on International Students. Only the following foreign nationals are exempt from Canada’s travel restrictions and can travel to Canada if they are travelling for a non-discretionary purpose:

  • foreign nationals who hold an actual valid study permit
  • foreign nationals who received a letter of introduction from IRCC dated on or before March 18, 2020

Students who have a valid study permit or were approved for a study permit on or before March 18, 2020 may be exempt from the travel restrictions if they travel for a non-discretionary or non-optional purpose. A border services officer will make a final determination on the foreign national’s eligibility to enter Canada at the port of entry. Please see the IRCC website for more information. 

I’m a part-time international student and/or I am not registered for the summer/fall term due to COVID-19. Can I still work on or off campus and for the entire summer break if I was previously a full-time student?

International students now part-time or not registered for subsequent semesters due to reasons related to COVID-19 that are beyond their control can continue to work on or off-campus subject to the same number of authorized hours.

If the summer period was to be a regularly scheduled break, students can work full-time; if it was to be an academic session, they can continue to work off campus up to 20 hours a week.

Note, exemptions have been provided temporarily for students working in essential services to work more than 20 hours per week. Please consult the IRCC website for details.

If I am unable to complete the in-person component of my program due to COVID-19. Can I extend my study permit until I can return physically to class?

International students are advised to apply online to extend their status before it expires, thus triggering implied status and allowing them to continue studying and/or working (subject to the same conditions listed on their expired work or study permit) while their extension is being processed. Applications should include an explanatory note detailing the circumstances that are beyond their control.

Can international students return to Canada in the fall to resume studies?

If you are an international student who has a valid study permit or has been approved for a study permit on or before March 18, 2020, and you have a credible essential reason to be in Canada (e.g. an in-person component to your program, or a requirement for in-person teaching or research), you are exempt from the travel restrictions but must comply with specific requirements for travel and self-quarantine.

If you are in Canada and want to go back home before fall term begins, we recommend proceeding with caution. Re-entry to Canada may not be possible before fall term if you are not able to demonstrate that your arrival on campus/returning to Canada is essential even if you have a valid study permit issued before March 18, 2020.

For those coming from abroad who will be able to travel to Canada for the start of the term, we are making arrangements to support you during the mandatory 14-day quarantine. For those planning to live in residence, early move-in will take place between August 13 and August 18. Students will stay in residence during their quarantine period free of charge. Meal service and other supports will be available to help you settle and be safe and comfortable during this time. 

For those planning to live off campus, our intention is to develop similar supports. If you do not have a place to live until September 1, or that location isn’t suitable for self-quarantine, the University is looking to arrange accommodation on your behalf and exploring other services you may require.

If your classes for the fall term are all available online and you don’t have an in-person teaching or research requirement, we recommend you remain in your home country until travel restrictions change. However, please do apply for your study permit right away if you have not already applied.

If you do travel to Canada, you will be required to quarantine yourself for 14 days and follow other travel requirements.

Please see Western International's Arrival website for further information and support regarding self-quarantine. 

What are the restrictions for students travelling from the United States?

You are exempt from travel restrictions if you:

  • currently reside in the United States (US) and will be travelling from the US; AND
  • you hold a valid study permit or you have been approved for a study permit; AND
  • you have an in-person course or courses (lectures, labs and/or tutorials) or -person teaching or research requirements for fall 2020.

I have applied for graduation and I would like to apply for a Post-Graduation Work Permit. What documents do I need from Western and how can I get them?

You can submit an online request for a Post-Graduation Work Permit (PGWP) letter and a final transcript via your Student Center. Please note the PGWP letter will not be issued until the system shows “completed” which you can find under “grade report” in Student Center. As of March 24, the Office of the Registrar has been operating virtually. While the Office of the Registrar is operating virtually, orders requested online for mail, courier or fax will be processed. Any requests submitted for pickup will be processed as soon as possible once they reopen.

If you need assistance with your Post-Graduation Work Permit application and/or if your request is time-sensitive, please contact IESC for support.

I need to extend my study permit. What documents do I need from Western and how can I get them?

The type of Official Western Letter you need to request is “Visa + Intent to Register coming” which can be ordered through the Office of the Registrar. You can submit an online request via your Student Center.

Please note: The Office of the Registrar is operating virtually. Orders requested online for mail, courier or fax will be processed. Any requests submitted for pickup will be processed as soon as possible once they reopen.

Please check their website for details. If you need assistance with your application (e.g. study permit extension, temporary resident visa) and/or if your request is time-sensitive, please contact IESC for support.

How does this situation affect my work permit?

Please refer to the Candian Immigration website's link category “If you’re a temporary resident who is unable to leave Canada.”

Financial Support

Will tuition be less if classes are delivered online?

Western continues to provide the core services funded through tuition and other revenue sources. In addition to your learning from instructors, Western continues to provide support services, financial aid advice and academic guidance for undergraduate and graduate students. As such, there are no changes to tuition or ancillary fees for the 2020 fall/winter term.

Are there tuition discounts or extra bursaries available for International Students for 2020-21?

At this time tuition fees remain at the same level as planned.For more information on scholarships and bursaries, please see Western's Student Finances page. .

What is the International Student Bursary Program?

The International Student Bursary Program enables undergraduate international students in financial need to continue or complete their program of study at Western. Please click on the "Undergraduate" section on our Financial Assistance page for more information or visit our Remote Advising page to find out how to connect with our team.

What is the International Student Emergency Loan?

Western offers short-term loans to international students who encounter unforeseen financial emergencies. The maximum loan is $500. Financial emergencies may arise as a result of medical expenses, delays in transfers of funds from outside of Canada, expensive textbooks, moving, etc. Find out more on our Financial Assistance page.

Where can I find financial resources for graduate students?

Graduate students and postdoctoral scholars can find information on the School of Graduate and Postdoctoral Studies (SGPS) COVID-19 financial support page and the SGPS funding page.

What is the Canada Emergency Response Benefit and who qualifies?

To be eligible for the Canada Emergency Response Benefit, you must reside in Canada and have a valid Social Insurance Number. Workers who are not Canadian citizens or permanent residents – including temporary foreign workers and international students – may be eligible to receive the Benefit if meet the other eligibility requirements.

The following conditions need to be met:

  • Must have earned $5,000in this role as reflected in 2019 T4 or T4A Must have been employed in 2020 in PT or FT role
  • Must have lost work as a result of COVID-19 closure announcement (March 15)
  • Must have worked 14 days prior to the closure
  • Applications available April 6

Applications are available now. Maximum amount is $2,000/month for 24 weeks.

Fall Travel, Arrival and Quarantine

If my study permit gets approved before September, will I be able to come to Canada in time for fall classes?

Current travel restrictions prevent students from entering Canada unless you held a valid study permit on or before March 18, 2020. Before booking your flight you will need to check the latest travel restrictions exemptions to determine if travelling into Canada is possible. Learn more about Canada’s travel restrictions.

If your classes for the fall term are all available online, we recommend you remain in your home country until travel restrictions change. However, please do apply for your study permit right away if you have not already applied.

If you do travel to Canada, you will be required to quarantine yourself for 14 days and follow other travel requirements.

Please see Western International's Arrival website for further information and support regarding self-quarantine. 

Should I cancel my travel plans for fall?

Western is not advising students to cancel travel plans at this time. However, this is an individual decision and dependent on Government of Canada travel restrictions and exemptions.

If your classes for the fall term are all available online, we recommend you remain in your home country until travel restrictions change. However, please do apply for your study permit right away if you have not already applied.

If you do travel to Canada, you will be required to quarantine yourself for 14 days and follow other travel requirements.

Please see Western International's Arrival website for further information and support regarding self-quarantine. 

How can I request a letter of support to share with Canada Border Services?

Only those students who are exempt from the current travel restrictions AND have an in-person component to their studies, research or teaching will be eligible to receive a letter of support.

This means:

  • you hold a valid study permit or you have been approved for a study permit on or before March 18, 2020; AND
  • you have an in-person course or courses (lectures, labs and/or tutorials) or in-person teaching or research requirements.

OR

  • you currently reside in the United States (US) and will be travelling from the US; AND
  • you hold a valid study permit or you have been approved for a study permit; AND
  • you have an in-person course or courses (lectures, labs and/or tutorials) or in-person teaching or research requirements for fall 2020.

Travel Support Letters will confirm the need for you to be present on campus for the start of the fall 2020 term.

If your program components are all available online, we recommend you remain in your home country until travel restrictions change. Please visit the Travel Support Letter page for the links to the request forms.

I am an international student but I am already in Canada. Am I required to complete self-quarantine when I arrive in London?

At this time, there is no requirement to complete self-quarantine for those travelling to London from within Canada. 

I am the parent of an international student. Can I travel with them to Canada to help them settle in?

There are government-imposed travel restrictions in place due to COVID-19. We recommend that you download the ArriveCAN app AND contact the Canada Border Services Agency office to seek advice. At the present time, it is unlikely that parents/family travelling with their son or daughter will be able to enter Canada unless they are planning to stay long-term with the student. If you are able to enter Canada, you will be required to self-quarantine for 14 days. This would also mean that you would be unable to do the usual types of activities to help a student settle in, such as setting up banking, utilities, groceries, shopping to set up their new home, etc. 

I have not yet booked my travel to London for the fall term. Should I?

This is an individual decision and may be based on whether travel is available to you and if you qualify to be exempted under the travel restrictions. Regardless of when you choose to book travel, we recommend purchasing cancellation insurance and/or flexible tickets to allow for all scenarios.

If your classes for the fall term are all available online, we recommend you remain in your home country until travel restrictions change. However, please do apply for your study permit right away if you have not already applied.

If you do travel to Canada, you will be required to quarantine yourself for 14 days and follow other travel requirements.

Please see Western International's Arrival website for further information and support regarding self-quarantine. 

How will I travel from the airport to my self-quarantine location?

The Government of Canada has provided specific recommendations for travel to your quarantine destination, once you arrive at the airport/your port of entry.

Western students must book travel from Toronto Pearson Airport to London with RobertQ Airbus to bring you safely to London and directly to your residence or other quarantine destination, unless they plan to travel by private car.

Note: students arriving from outside of Canada are not permitted to take any form of public transportation to travel from Toronto Pearson Airport to their quarantine destination.

Visit our Arrival page for more details.

Can I take public transportation while travelling from the airport to my self-quarantine location?

Canadian Border Service Agency representatives will ask students for their transportation plan upon arrival. Students are not permitted to take public transportation (bus, train, etc.) to their quarantine destination. Those arriving at Toronto Pearson International Airport should book travel to London through RobertQ Airbus, unless they plan to travel by private car.

Students may take a taxi directly from London International Airport to their destination for quarantine, as long as face coverings/masks are worn and other precautions are followed.

Some taxi companies may ask pre-screening questions, limit the number passengers or require advanced booking. We recommend you call the taxi company and ask about COVID-19 precautions.

Please visit our Arrival page for more details.

What if I am not able to get a direct flight from my home country to Toronto?

If you are arriving from outside Canada and are deemed safe to fly (symptom-free), you may board a connecting flight to your destination. However, upon arrival at your final destination, you must go directly to the place where you will isolate, and remain there for 14 days. This is because you are still at risk of developing symptoms and infecting others.

If you have symptoms of COVID-19, you will not be allowed to board any flight until:

  • 14 days have passed or 
  • you present a medical certificate confirming that your symptoms are not related to COVID-19

If you have signs or symptoms consistent with COVID-19, you will not be allowed to use public transportation to travel to the place where you will isolate.

Find more information on the Government of Canada website.

What documentation do I need to bring with me to the airport?

Before travelling to Canada, make sure you have what you need to show you are exempt from the travel restrictions and evidence that you’re travelling for an essential (non-discretionary) purpose.

Students must bring a valid study permit or a port of entry letter of introduction that shows that you were approved for a study permit before or on March 18, 2020.

At the airport, airline officials will be conducting a health check, and anyone showing symptoms of COVID-19 will not be able to board their flight to Canada.

As always, we recommend students travel with the following items on their person (not in checked luggage):

  • Valid Passport and Canadian Temporary Resident Visa and/or an eTA (Electronic Travel Authorization) (if applicable)
  • Study Permit OR Letter of Introduction issued by the Canadian Visa Office that approved your Study Permit
  • Supporting documents
  • Medical and immunization (vaccination) records, prescriptions and medications
  • Money and a credit card
  • List of important phone numbers

Visit our Arrival website for more details.

If I am in self-quarantine off-campus, where can I get food and supplies during that time?

You will need to ensure you have supplies for your 14-day quarantine, including groceries, meal delivery and health supplies or medications. For a list of some local service providers, please visit our Arrival website.

Western is also planning to provide a staff and volunteer team who will support students during this difficult time - whether you are staying on campus or off campus. More details will be posted about the support team in the coming weeks. Visit our Arrival website for more details.

When do I have to arrive to complete quarantine requirements?

Individuals travelling from an international destination must self-quarantine for a minimum of 14 days and are not allowed to leave their self-quarantine location except to seek medical care. Detailed instructions for self-quarantine: https://www.canada.ca/en/public-health/services/publications/diseases-conditions/2019-novel-coronavirus-information-sheet.html.

Any travel arrangements should take self-quarantine requirements into consideration, leaving a comfortable window of time in case of travel delays or changes.

For information on self-quarantine, please visit one of these links: 

English | Arabic Simplified Chinese Traditional Chinese | Hindi | Korean

*For other languages please visit the Government of Canada website

Will there be a place for me to stay during my 14-day self-quarantine requirements?

Western is making plans to accommodate students earlier than usual in on-campus residences to complete self-quarantine requirements. This service will only be available for students who have applied to stay in residence during the 2020-21 academic year. Please visit the Residence FAQ page for details.

For those planning to live off campus, our intention is to develop similar supports. If you do not have a place to live until September 1, or that location isn’t suitable for self-quarantine, the University is looking to arrange accommodation on your behalf and exploring other services you may require.

A survey to determine who may be arriving from abroad will be sent to all international students in mid-June, so that we can understand your needs and prepare to support you.

Work Eligibility

I applied for my co-op work permit but currently I cannot complete the medical exam requirement?

Due to the ongoing situation with COVID-19, some panel physician offices may be closed. If you have a medical exam scheduled, please contact the panel physician’s office to ensure that it is still taking place.

If you would like to schedule an Immigration Medical Examination (IME), please contact the panel physician’s office to verify that they are open and still performing exams. If your application is in progress it will not be closed or refused because of your inability to complete your IME in time due to COVID-19. We’ll automatically give you 90 days to complete this step. Please refer to IRCC: Medical exams for applications for detailed information.

How can I apply for SIN and/ or extend my SIN given current situation?

Applications for Social Insurance Numbers are now being accepted online and by mail. For more information on Social Insurance Numbers and how to apply in our current situation, please visit the Government of Canada website.

Housing

Can I stay in residence over the summer?

Select residence buildings will be open from May 1 to August 23, 2020, for all Main Campus Western students in need of accommodation. This housing has been put in place to support students who cannot return home due to travel restrictions, health, personal circumstances or various obligations. Visit the Residence website for more information. If you have any residence-related questions, email housing@uwo.ca or call 519-661-3547. 

What will happen with my residence fee if there is a delay in occupancy or termination of residence contract due to COVID-19?

We hope to resume as much as possible our normal activities in the fall of 2020. However, we must also prepare should the pandemic threaten the health and wellness of our community. See details on fees on the Residence FAQ page.

I’ve paid my $900 deposit, but just found out my courses are all online. Can I get a refund without penalty?

We recognize that circumstances may change, and with the release of the academic schedule on June 1, some students may find they have no academic commitments on site this September.

For those students who have already paid their residence deposit, and wish to withdraw from residence, we will release you from your residence space, provided your written notice of cancellation is received by the Housing Office at housing@uwo.ca no later than 11:59 p.m. EDT, June 25, 2020.

Your prepayment will be refunded back to the credit card used to make the prepayment. After June 25, 2020, the regular cancelation policy will be in effect: If your written notice of cancellation is received by the Housing Office at housing@uwo.ca no later than August 4, 2020, you will receive half of the $900 prepayment. If you cancel your residence offer after August 4, 2020, you will forfeit your $900 residence prepayment.

Can I defer my residence to January?

We are currently honouring the first-year residence guarantee for students who will be on site for September. If we have space in January, we’ll be happy to welcome you for the winter term – but we are unable to guarantee you a residence space at this time. More information about January housing will be released later this summer.

Is it worth living in residence, even though I have limited in-person academic commitments this fall?

This is a very personal and individual decision that you will have to make, influenced by many factors such as personal finances, your geographic location, what program you’re registered in, and your academic requirements. Those who live in residence highlight the sense of community, personal connection with peers, and the academic and personal support available while living amongst other students. Those who choose to live at home and commute or stay virtual this upcoming year will always have the opportunity to apply to residence for their second year (2021-22 academic year). We recommend you apply early, when the upper-year residence application opens in November 2020, since upper-year spaces in residence are limited and are available on a first-come-first-served basis.

Can I request a roommate? If residence ends up being single rooms instead of doubles, will my requested roommate get placed on the same floor as me?

You will be placed with your requested roommate provided that:

  • You both receive residence offers, submit your Residence prepayment ($900) and complete your Residence Placement Questionnaires before the deadline.
  • You both join the same roommate group in the myHousing portal.
  • You both rank your preferences identically.

Please note: You and your requested roommate must be in the same faculty/program in order to be placed together on a faculty-based Living-Learning Community floor.

If you and your roommate are assigned to a residence where we are converting double rooms to single rooms for physical distancing purposes, you will both be placed in adjacent bedrooms.

If all my classes are online, can I still live in residence?

Yes, absolutely.

If I move into residence in September, will there be any physical distancing and disinfection measures in place?

We are taking our direction and instruction from the government and local health authorities. Enhanced cleaning of our residences is currently being planned for the fall. This includes more frequent sanitization of touch surfaces in public areas, with caretaking staff schedules expanding to seven days a week, and an extended presence beyond traditional business hours. Additional changes to food service and dining halls will also be implemented. For details, see the Residence FAQ page.

Will my residence experience be the same as those of previous years? What will residence programming look like?

In residence you will still have access to the same support and resources but in response to physical distancing measures, the way it is delivered may change. Similar to the University’s academic programs, residence programming will be delivered through a hybrid model—some in person while others might be online.

Classes & Exams

How will this impact summer courses?

Western’s Summer undergraduate courses will be delivered online in the same sessions they are currently scheduled (e.g. a 6-week Intersession course will continue to be offered online from May 11 to June 26). In addition to all of the online courses the University normally provides in the summer, many courses slated to be offered onsite will be moved online as well. The Affiliated University Colleges – King’s, Huron, and Brescia – will also deliver their Summer courses online. While we know that you will have many questions about what courses will be delivered in the Summer and how they will be delivered, please note that we are working through the details and will provide additional information as it becomes available.

Note that alternatives are being explored for Dentistry and Nursing courses, which cannot be delivered online. Find more information on the Office of the Registrar website

Where will masks be mandatory?

Western requires all employees and students to wear non-medical masks/face coverings when in the presence of others and in common and shared spaces on campus. Employees and students will be supplied with washable Western-branded non-medical masks/face coverings when returning to campus.

In addition, you may be required to wear a mask in certain public spaces in the community. You can find more information on the Middlesex-London Health Unit website.

What will the fall term look like?

At Western, our (remote!) teams are working hard to ensure that we will be able to offer the very high quality student experience that is consistent with the world-class university we are, and that you and your families expect.

Western will offer a full fall semester for every student, whether you are new to Western or returning.

We continue to believe in the deep value of engaging each other face to face when we can, and we’re working hard to make as much of that happen as we can under the circumstances. It won’t be the fall semester we all would have expected under normal times, but we think it will still be a positive experience to be in London, among your friends, classmates and teachers.

We will need your help to make this work. Keeping the campus community safe will be incredibly complicated and will be a shared responsibility.

We will continue to carefully follow ministry and public health regulations, while preserving as many in-person experiences as possible.

Currently, we anticipate that between 25-30 per cent of our courses will have an on-campus experience. The availability of on-campus experiences, however, will differ depending on your course selection, your program and year of study, and further details will be shared during the registration process.

When you return to campus, things will look and feel a bit different: you will notice some new rules about how we gather together and changes to our physical spaces.

Our students, faculty and staff will be important partners in these efforts. When each of us adheres to these changes and follows appropriate precautions, we make our entire community safer.

Physical distancing requirements will reduce the capacity of our campus. Depending on the directions we get from public health, the capacity reductions could be significant.

Many of our largest courses will be delivered online throughout the fall and winter terms, but we are looking to provide small group experiences as well. Some of these experiences will be virtual and some will be face to face as the conditions allow.

We are also aiming for clinical programs, some undergraduate seminars and labs, and labs for research-based graduate students to be delivered in-person.

Access to libraries, computer labs and other learning and personal resources may be different than in the past. We will share more information on this as it becomes available.

We will continue to provide support to help you manage your academics, finances and well-being so you can thrive even if you’re not on campus. Visit the Digital Student Experience page for a variety of resources.

IESC Events & Support

Are there any resources available to help me transition back to university life?

Our IESC Welcome Centre will be offered virtually this year from August 13 to September 18. Staff and volunteers will be available to answer questions and help you settle in. Please visit the website for more details.

Are all IESC events cancelled?

Unfortunately, IESC in-person group events are now cancelled, however we are committed to finding ways to keep in touch! Staying connected and involved with the Western and IESC communities while you're practicing physical distancing is important to your wellbeing. Find out more about our virtual events on our Stay Connected page

 Health and Medical Insurance

Will international students entering Canada need to provide proof of health insurance at the border?

No, proof of health insurance is not a requirement for study permit applications and as such there is no expectation that students provide proof of coverage upon arrival.

What does my UHIP Health Insurance Cover?

UHIP covers hospital and medical services that you might need to maintain your health while at Western. Prescription drugs and dental care are NOT covered by UHIP. 

For a full list of what is covered and not covered by UHIP, visit: https://uhip.ca/Enrollment/PlanDetails#toc2

If I won’t be coming to Canada, can I opt out of my UHIP fees?

If you are an international student who will not be living in Ontario due to travel restrictions, you can opt out of your UHIP fees. Watch for an email from dostia@uwo.ca with instructions on how to waive your fees, including an online form you will need to fill out. Please note you must reply before the deadline date included in the email to have your fees cancelled.

More information on UHIP can be found here: https://iesc.uwo.ca/new_students/health_care_and_wellness/university_health_insurance.html 

If I’ll be arriving early in Canada, can I adjust my UHIP arrival date?

Your UHIP coverage is effective September 1, 2020. If you are arriving in Canada before this date, UHIP can be adjusted to your arrival date but not earlier than August 10, 2020. This also applies to dependents.

To adjust your UHIP effective date, provide your arrival date to Diana Ostia at dostia@uwo.ca and attach valid proof like plane ticket or boarding pass.

Will my UHIP insurance support me if I get sick with COVID-19?

UHIP coverage remains unchanged, and will support diagnosis and treatment of illness. Testing for COVID 19 is covered under the UHIP plan.

Should I purchase health insurance outside of the required UHIP fee?

In Ontario, most citizens and permanent residents have another health insurance plan, not just OHIP (the Ontario Provincial Health Plan). This gives them coverage for services OHIP or UHIP doesn’t cover (e.g. prescription drugs, dental care). 
 
Western offers supplementary health insurance through the University Students Council (USC) for undergraduate students https://westernusc.ca/your-services/health-plan/ and through the Society of Graduate Students (SOGS) for graduate students http://sogs.ca/healthplan/ These plans are separate from your UHIP coverage.

Internships

I am in an undergraduate internship program. I have a job offer but I cannot start my internship because my co-op work permit application is still in process and I cannot provide biometrics at this moment due to the suspension of biometrics services?

You may attempt to submit a biometrics waiver request on the IRCC Web Form. Meanwhile, please consult your internship coordinator or program career advisor about options of deferring or delaying your internships as needed.

I am in an undergraduate internship program. I am afraid that I may not be able to secure a placement due to COVID19?

Please consult your internship coordinator or program career advisor for options or arrangements of delaying your internship term, if applicable.

Graduate Students

Where can I find resources for graduate students?

Graduate students and postdoctoral scholars can find information and resources on their website. For questions pertaining to research, examinations and other concerns, please consult the directory for contact information: grad.uwo.ca/administration/directory.html.

Where can I find information about financial support for graduate students?

The School of Graduate and Postdoctoral Studies (SGPS) will update this web page as it becomes available. 

Other Resources

Where can I find resources related to Gender-Based Violence and COVID-19?

Please visit the Learning Network resource hub for resources related to Gender-Based Violence and COVID-19.