Health Care Information

Please note: Effective immediately, all Western University, Brescia, Huron and King's students arriving from outside of Canada (including international students and Canadian citizens) are required to complete a 14-day quarantine and must register their quarantine plan with Western prior to arrival in Canada.


In addition, any student who was in quarantine on August 15, 2020 or arrived on or after August 15, 2020 is now required by the Ontario government to be tested for COVID-19 at the end of their quarantine period.

COVID-19 Testing is available on campus. Please see Western's testing website for up-to-date hours and location.

  • If you have completed your 14-day quarantine and are symptom-free, you may come to campus for the test, return home and wait for results before attending class/labs/tutorials in person.
  • Wear a mask and be prepared to wait in a phsyically distanced line.
  • Please bring your Western ONECard or Student Number, UHIP Card or Number, OHIP Card or proof of other provincial health insurance coverage.

Those outside of London can get tested at a local assessment centre and arrange to send test results to Student Health Care.

COVID-19 Resources and Information

If you have symptoms of COVID-19

You must continue to monitor your health for:

  • Fever
  • Cough
  • Difficulty breathing

If your symptoms get worse (cough, shortness of breath, or fever equal to or greater than 38°C, or signs of fever e.g. shivering, flushed skin, excessive sweating), immediately call the public health authority and describe your symptoms and travel history, and follow their instructions.

Student Health Care at Western
Check Clinic Operating Hours

Telehealth Ontario
Toll-free TTY: 1-866-797-0007

City of London Assessment Centres

On-Campus COVID-19 Testing

Other Health Care Needs

  • The Student Health Care Clinic is available to all students for other health care concerns during the quarantine period and throughout your time at Western. Contact them by calling 519-661-3030 or visit the appointments web page.
  • The on-campus University Pharmacy is able to make deliveries to students whether on or off campus. Other local pharmacies also make deliveries. Please see the "Other Support Needs" web page for details.
  • Mental Health Counselling is also available to all students. Book an appointment by calling 519-661-3030. 


Crisis Support


Health Insurance

University Health Insurance Plan (UHIP)

UHIP is specifically for international students and covers hospital and medical services that you might need to maintain your health while at Western.

UHIP will support diagnosis and treatment of illness, including COVID-19. Testing for COVID 19 is also covered under the UHIP plan. Prescription drugs and dental care are NOT covered by UHIP. 

Early / Staggered Arrivals
Students who are asked to arrive early for Fall 2020 classes can enroll in UHIP starting from July 1, 2020 under the current rate of $53 a month for July and August. Departments are requested to submit a list of students who have been requested to arrive early.

Students who were not asked to arrive early but choose to do so on their own can enroll in UHIP starting from August 10, 2020 or their arrival date, whichever is later. The UHIP fee for early arrival will be added to the tuition account.

University Students' Council (USC) Insurance Plan

The USC plan provides supplementary health insurance for all undergraduate students. Returning students who are arriving in advance of the beginning of the fall term will have continuing coverage under this plan. Coverage for new students begins September 1, 2020.

Society of Graduate Students (SOGS) Insurance Plan

The SOGS plan provides supplementary health insurance for all graduate students. Returning students who are arriving in advance of the beginning of fall term will have continuing coverage under this plan. Coverage for new students begins September 1, 2020. 


Other Health Information