Health Care Information

Please note: Effective immediately, all Western University, Brescia, Huron and King's students arriving from outside of Canada (including international students and Canadian citizens) are required to complete a 14-day quarantine and must register their quarantine plan with Western prior to arrival in Canada.


In addition, government regulations require that all students travelling to Ontario from abroad be tested for COVID-19 prior to coming to Canada and after their 14-day quarantine period ends:

  • All students travelling to Canada from abroad are required by the Ontario government to be tested for COVID-19 at the end of their quarantine period.
  • In addition, as of January 7, 2021, all international travellers are also required to test negative for COVID-19 before travelling from another country to Canada. 

COVID-19 Testing

COVID-19 Testing is available on campus. Please see Western's testing website for up-to-date hours and location.

  • If you have completed your 14-day quarantine after arriving from outside of Canada and are symptom-free, you may come to campus for the test, return home and wait to confirm the result is negative before attending class/labs/tutorials or other activities on campus in person.
  • Wear a mask and be prepared to wait in a phsyically distanced line.
  • Please bring your Western ONECard or Student Number, UHIP Card or Number, OHIP Card or proof of other provincial health insurance coverage.

Those outside of London can get tested at a local assessment centre and arrange to send test results to Student Health Care. Students can email a copy of their COVID-19 test results to OR ask the assessment centre to fax a copy to Dr.Sonya Malone, Western Student Health Care, at 519-661-3380.

Information on Middlesex-London assessment centres

COVID-19 Resources and Information

Once you arrive in Canada, there are specific and mandatory health and safety requirements to follow, including getting tested for COVID-19, disclosing test results to the university, and connecting with staff at various points during the 14-day quarantine period. 

If you have symptoms of COVID-19

You must continue to monitor your health for:

  • Fever
  • Cough
  • Difficulty breathing

If your symptoms get worse (cough, shortness of breath, or fever equal to or greater than 38°C, or signs of fever e.g. shivering, flushed skin, excessive sweating), immediately call the public health authority and describe your symptoms and travel history, and follow their instructions.

Student Health Care at Western
Check Clinic Operating Hours

Telehealth Ontario
Toll-free TTY: 1-866-797-0007

City of London Assessment Centres

On-Campus COVID-19 Testing

  • Access to COVID-19 testing is available to all students through Student Health Care.
  • After your quarantine is complete, and if you remain symptom-free, you may go to the on-campus testing clinic to receive your mandatory test.
  • If you are in quarantine and experiencing symptoms of COVID-19, contact Student Health at 519-661-3030 to arrange an appointment. Visit the Student Health Care appointments page.

Other Health Care Needs

  • The Student Health Care Clinic is available to all students for other health care concerns during the quarantine period and throughout your time at Western. Contact them by calling 519-661-3030 or visit the appointments web page.
  • The on-campus University Pharmacy is able to make deliveries to students whether on or off campus. Other local pharmacies also make deliveries. Please see the "Other Support Needs" web page for details.
  • Mental Health Counselling is also available to all students. Book an appointment by calling 519-661-3030. 


Crisis Support


Health Insurance

University Health Insurance Plan (UHIP)

UHIP is specifically for international students and covers hospital and medical services that you might need to maintain your health while at Western.

UHIP will support diagnosis and treatment of illness, including COVID-19. Testing for COVID 19 is also covered under the UHIP plan. Prescription drugs and dental care are NOT covered by UHIP. 

University Students' Council (USC) Insurance Plan

The USC plan provides supplementary health insurance for all undergraduate students for items such as dental care and prescriptions. Returning students who are arriving in advance of the beginning of the winter term will have continuing coverage under this plan.

Society of Graduate Students (SOGS) Insurance Plan

The SOGS plan provides supplementary health insurance for all graduate students for items such as dental care and prescriptions. Returning students who are arriving in advance of the beginning of winter term will have continuing coverage under this plan.


Other Health Information