Immigration Information and Assistance

The International and Exchange Student Centre offers the following services to assist you with immigration-related matters:

Step 1: General Information about Permits and Visas

For information about Study Permits, Work Permits, Visas, and Permanent Residency applications, please visit Immigration, Refugee and Citizenship Canada. The International and Exchange Student Centre also provides general information.

General information handouts are also available on topics such as: IRCC online application procedures, inviting relatives and friends to visit Canada, applying for a U.S. visitor visa, applying for a Social Insurance Number, etc. To pick up a handout, visit the Western International Reception Desk.

Step 2: Drop-In Help

Drop-in help times are offered by the IESC to provide general immigration information and referrals. IESC staff can assist you in finding the information you are looking for and can refer you to websites and other immigration resources and services. Drop-in times are for short questions (approximately 10 minutes per student). Students who need additional assistance will be referred to book an appointment. View the weekly schedule of immigration drop-in times.

Step 3: Workshops

The IESC holds regular workshops on the application procedures for:

  • Study Permits
  • Temporary Resident Visas
  • Post-Graduation Work Permits


See the IESC events calendar for upcoming workshop dates and times.

Step 4: Immigration Appointments

Immigration appointments are available by referral only. Obtain a referral for an appointment by:

  • Attending a drop-in time at the IESC
  • Attending a workshop at the IESC
  • Calling 519-661-2111, Ext. 85908, or
  • Visiting the IESC (2nd floor, International and Graduate Affairs Building).

The IESC continues to offer individual appointments and email advising for cultural transitions, academic or personal concerns, university policies and procedures, employment and government regulations, campus and community information, financial concerns, as well as U.S. visitor visas.


Western is committed to accessibility for persons with disabilities. Please contact us in advance if you have any particular accommodation requirements.