New Student Arrival Checklist for Undergraduate Students

icon with of laptop with !! on screen

1. Complete the required Gender Based & Sexual Violence Online Training if you did not complete this before your arrival.

For all incoming first-year undergraduate students and transfer students:

  1. Complete the online training in OWL
    Please note, you will not be able to get your Western ONE student card until the online training is completed.
  2. Students living in residence will be asked to complete a second training session prior to move in. Watch for information from the Housing department. 

More details are available on the Wellness & Well-being website.
If you have questions or concerns about the training, email

icon with person seated behind desk with another waiting in front to be helped

2. Get your Western ONE Student Card

Upload your photo and government issued ID (passport).

When you arrive on campus, upload your study permit information and pick up your card.

Your student card can also be used for your bus pass, meal plan, Campus Recreation (gym) access, library card and more!

For more information regarding your Western ONECard, visit The Office of the Registrar's page.

icon with of laptop with $ on screen

3. Pay Your Tuition Fees and Receive the New to Canada Grant

Login to your Student Center account to check your Online Statement of Account. Pay any outstanding tuition fees by the required deadline(s).

Fee payment methods.

Western University is welcoming international students who are new to Canada to our community with a grant of $1,000 to assist with settlement costs. Once you have paid your fees and presented your study permit, eligible students will see these funds in their tuition account as “New to Canada Grant.

More information about the grant and how to access the funds as a refund (and not applied against amount owing on student account). 

icon of checkmark in circle with many points around the edge

4. Review Your Health Insurance Plans

University Health Insurance Plan (UHIP)

  • Mandatory for all international students and their family members (spouse and children) who are in Ontario. This is your main health insurance plan if you need to see a doctor.
  • Check your Western email for your UHIP card. Students who are in Ontario while enrolled in online classes are still required to have UHIP.
  • Enroll your family members within 30 days of arriving.
  • See for complete details.

USC (University Students' Council) Extended Health Plan - Purple Care

Includes some coverage of prescription drugs, as well as basic dental care and vision coverage. Please visit the PurpleCARE website for more information.

More information is available on our Health and Wellness web page.

icon of a laptop with the upload icon on screen

5. Apply for a Social Insurance Number

If you plan to work while in Canada, either as an on-campus or off-campus employee, or a teaching or research assistant, you must have a Social Insurance Number in order to receive payment for work in Canada.

Once you receive your SIN, be sure to update your information on and on (for students working at the university)

For more information, visit the Social Insurance Number page, register to attend a SIN Clinic on campus, or apply at Service Canada.

icon with of laptop with !! on screen

6. Update Your Address and Emergency Contacts

Login to your Student Center account and update the following:

  • Your new London address.
  • Your emergency contacts (can be worldwide). It is recommended that you include a family member.
  • Your Social Insurance Number (once you receive it).

Visit AlertWesternU and update your contact information to receive important messages in case of a campus-wide emergency.

icon with of laptop with a hand offering a globe on screen

7. Set Yourself Up For Success

Complete the International Pre-Arrival Welcome modules to learn more about Western and Canadian culture, unwritten rules of the Canadian classroom, key academic values in Canada, important immigration information, wellness and safety tips and more!

Check out Learning presentations and workshops for tips on creating effective learning habits, successful time management and more.

icon of a laptop with the upload icon on screen

8. Participate in Virtual and In-Person Orientation Programming

Participate in our 3-Part webinar series for new students and plan to attend our in-person social events to connect with your international community at Western. For more information, see the International Student Orientation Schedule.

icon of checkmark in circle with many points around the edge

9. Sign up for Programs and Services

Other Important Things to Do